<< All News Wednesday, October 25, 2023

Bismarck, ND – The North Dakota Parks and Recreation Department (NDPRD) has partnered with US eDirect to provide a new online reservation system and point-of-sale platform. These enhanced services and features will improve and streamline the customer experience for the more than one million annual visitors to North Dakota’s state parks.

As the current reservation system is transitioned to US eDirect, NDPRD needs users to be aware of some key timing aspects of the launch.

From Nov. 1 until Dec. 31, camping and cabin reservations will not be available to the public through the online system. Visitors will need to call the state parks directly to book a cabin or campsite during this timeframe. Permits and gift cards will still be available through the current online reservation system. During this time, ND state parks will stop taking advance reservations beyond Dec. 31. For example, a customer can call on Nov. 3 to book a cabin for Dec. 8, but not for Feb. 20.

From Jan. 1 through Jan. 9, the current reservation system will be unavailable to the public as NDPRD transfers data to the new systems. Reservations previously made for 2024 will transfer at this time. Daily and annual permits, campsites and cabins will be available to guests only if they pay in cash or check at the park, or NDPRD’s central office in Bismarck. Parks will be unable to conduct credit card transactions for these services, and gift cards will not be available for purchase or use during this time.

Once the new reservation site and point-of-sale platform is live on Jan. 10, advance reservations will resume and visitors will enjoy a more intuitive, mobile-friendly system with added functionality. To get started, users will need to create an account, which will allow them to save their favorite sites.

Some key improvements include:

●    Interactive maps for better campground understanding and site selection.

●    Improved search functionality and expanded availability grid for campsites and cabins.

●   New self-service options such as self-check-in and the ability to move or cancel a reservation online.

●   Updated waitlist alerts for site availability.

●   Campsite photos and 360-degree views of cabin interiors.

●   Faster online and in-person transactions for a smoother experience.

●   Option to buy digital gift cards.

“We appreciate our visitors’ patience as we transition to this new and improved system,” said ND Parks and Recreation Director Cody Schulz. “This is a very exciting time for visitors to our state parks as we strive to create a more user-friendly reservation experience and utilize the latest technology to streamline their visits.”

The goal of limiting advance reservations in November and December is to ensure that all customer data transitions to the new system with minimal complications or overbooking. With questions about the transition, visitors can call 701-328-5357.

The mission of the North Dakota Parks and Recreation Department is to enrich generations through experiences that connect people and places.    


For More Information Contact:   

Kristin Byram, kcbyram@nd.gov  

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